Check Software Installation

Overview

Find the RealmJoin Icon in your taskbar.

Tray

Click the RealmJoin icon and click „Software Packages“. Check if the Software is listed and which status is displayed. Grayed-out indicated Software is already installed. “Black Text” (ready to install) indicates Software is not installed. In this case the installation failed or the software package is configured for manual installation.

Tray-Menu

Click the software if it is shown as ready to install. This should start the Software installation. Click “Show Details”

Install-Citrix

Select and copy everything in the details If the software installation fails. Attach this information to the incident ticket.

Install-Citrix-Details